Privacy Policy

Last updated: May 2025.

At One Xpeditions Inc. (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, inquire about a trip, or participate in one of our expeditions.

By using our services or submitting information to us, you consent to the practices described below.

1. Who We Are

One Xpeditions Inc. is a company incorporated in the Province of British Columbia, Canada. We operate wildlife-focused, ocean-based expeditions internationally.

2. What We Collect

We collect personal information you provide voluntarily, including when you:

  • Apply to join a trip

  • Fill out a waiver or intake form

  • Subscribe to our newsletter

  • Communicate with us directly

This may include:

  • Name, email, and phone number

  • Emergency contact details

  • Passport or nationality (when required)

  • Dietary restrictions or medical information (for trip safety)

  • Travel insurance documentation

  • General preferences or interests

  • Any other information voluntarily submitted

We do not collect or store payment card data. All payments are handled through secure third-party providers.

3. How We Use Your Information

We use your information to:

  • Process bookings and communicate with you

  • Ensure health and safety on expeditions

  • Comply with waiver, insurance, and regulatory requirements

  • Customize and improve the trip experience

  • Send trip updates or occasional newsletters (if you opt in)

We will never sell or rent your information. We only share it with guides, trip leaders, or third-party service providers when necessary to operate your trip.

4. How We Collect and Store Data

We use secure, trusted platforms to collect and store your data:

  • Squarespace (website/forms)

  • Stripe (online payments)

  • Wise (optional bank/wire transfers)

These providers are independently regulated and compliant with international privacy and security standards, including PCI-DSS, PIPEDA, and GDPR where applicable.

Your data is stored with access controls and encryption safeguards, and only authorized staff or guides are granted access when needed.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Withdraw consent or request deletion of your data

  • Ask about how your data is being used

To request any of the above, contact us directly.

6. Cookies and Website Analytics

Our website may use cookies or third-party analytics (e.g., Google Analytics) to understand user behaviour and improve the site experience. You can disable cookies through your browser if you prefer.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., waiver recordkeeping).

8. Third-Party Links

Our website may include links to other services (e.g., waiver tools, insurance providers). We are not responsible for the privacy practices of those external websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or would like to access, correct, or delete your personal information, please reach out via our contact form and we’ll get back to you promptly.