TERMS & CONDITIONS
We've written these to be clear and fair, and to set out how we operate — what you can expect from us and what we need from you. They also assume most things get sorted with a conversation: if you run into a genuine problem, tell us early and we'll work it through with you.
1. Who You're Booking With
We list more than one kind of trip, and it matters which one you're looking at. The rule is simple: whoever takes your payment is who you have your contract with, and their terms govern it. We don't take payment for a trip we aren't running — where we collect, we are one of the operators, with our own team on the ground, unless the listing tells you otherwise before you book.
Trips we run. Most expeditions on our site are ours. You book with us, you pay us, and these Terms are your agreement with One Xpeditions Inc.
Trips run jointly. Some expeditions are run by more than one operator, each with its own staff on the ground. One of them takes the booking, and that decides whose terms apply. Where that's us, these Terms are your agreement and we are one of the operators running your trip. Where it's the other operator, you book and pay them and their terms apply. The listing tells you which before you book.
Trips a partner runs. We also list expeditions run by operators we work with directly. Where a trip is a partner's, the listing says so and you book and pay them on their own site. Your agreement is with them, under their terms, and their cancellation and refund policy applies — as does anything to do with changes or refunds. We introduce you, and we usually receive a commission. But we are not the seller, we don't take your payment and we don't hold your money.
If you're ever unsure which applies, your payment receipt answers it: the company named on it is the company you contracted with.
2. Booking and Payment
2.1 Your Deposit
A non-refundable, non-transferable deposit confirms your place. The amount is shown on your invoice.
Why it's non-refundable. Holding a place commits us straight away. We pay deposits and advance costs to boats, lodges, permit authorities and local partners months before departure and long before your balance is due, and holding a spot for you means turning it down for someone else. These commitments are made to run the expedition as a whole, aren't recoverable, and the deposit isn't calculated against the costs of any one booking.
We know plans change. If something unexpected comes up, reach out with as much lead time as you can — we may be able to move your deposit to another trip or apply a partial credit. That's case by case and not guaranteed, but we'd rather find a way than not.
2.2 Your Balance
The balance is due on the date shown on your invoice, normally 90 days before the trip starts. Invoices are usually issued a few weeks ahead of that, with payment terms set out on the invoice itself.
For bookings made close to departure, we may ask for payment in full at the time of booking.
If a balance goes unpaid we'll send a reminder. If we still don't hear from you by the due date, we may treat the booking as cancelled and release your spot — and section 3.1 applies.
2.3 How to Pay
Card. Visa, Mastercard and Apple Pay. Card processing fees on your payment are covered by us unless a listing says otherwise. Refunds are treated differently — see section 3.1.
Bank wire. We accept wires directly in USD, EUR, CAD, GBP, NOK and DKK. Any fees your bank or an intermediary charges are yours to cover. Where an invoice is issued in a currency other than USD, the amount is worked out at the exchange rate on the day the invoice is raised.
2.4 How Payments Show Up
Card payments appear on your statement as ONE XPEDITIONS. Wire and bank transfers appear as a transfer to One Xpeditions Inc.
If you don't recognise a charge, or have a question about one, please get in touch before raising a dispute with your card provider — see section 17. We'll always help you identify a payment.
2.5 Prices, Add-Ons and Government Fees
The price you pay is the price shown for your trip and room type when you book. Prices vary between departures and group sizes, and early-booking rates may apply for a limited window.
Your price is fixed once your booking is confirmed, subject only to the government fee provision below. It isn't affected by prices offered on other departures, at other times, or to other participants. If a trip doesn't fill to its advertised group size, your price stays as booked.
Extensions, add-ons and optional activities bought alongside a trip are covered by these same Terms, including the cancellation provisions in section 3.
Government, permit and regulatory fees. Permit fees, park and conservation charges, taxes and port dues are set by governments and local authorities, not by us, and can change at any time — sometimes substantially, sometimes close to departure.
Where a listing shows such a fee as a separate item, you pay it at cost; we add no margin. If the authority changes it before your trip, the amount you pay changes with it, up or down, because it's their charge and not ours. Where a fee is built into your trip price instead and increases after you book, we may pass that increase on. Either way we'll tell you in writing, show you the basis for it, and the extra is payable within 14 days.
Your right to withdraw. If the additional amounts come to more than 10% of your trip price — counted cumulatively across every increase since you booked, not one notice at a time — you can cancel instead and receive a full refund of everything you've paid us, including your deposit and without the processing fee in section 3.1. Tell us which you've chosen within 14 days; if we don't hear, we'll take it you're staying on the trip and the amount remains payable.
We won't pass on any increase within 30 days of departure, and if these costs fall we'll pass the saving back the same way.
2.6 Chargebacks and Payment Disputes
By booking and paying, you confirm you've read and accepted our cancellation and refund policy and the description of the trip on its listing.
Please talk to us first. If you have a concern about a charge, or about the trip you've paid for, contact us in writing (see section 17) and give us 14 days to respond before raising a dispute with your card issuer or bank. Almost everything gets sorted at that stage.
Where a dispute is raised over an amount properly due under these Terms — the trip was delivered, the cancellation charge applies, or the concern was already resolved during the trip — we'll respond with the evidence we hold: invoices, payment records, communications and a copy of these Terms.
Nothing here affects your rights under your cardholder agreement or under the law, or prevents you disputing a charge you didn't authorise.
3. Cancellations and Refunds
3.1 If You Cancel
If you need to cancel, tell us in writing (see section 17). A cancellation charge applies, based on how far ahead of the trip start date your notice reaches us:
Notice reaches us Cancellation charge 90 or more days before the start date The deposit 60–89 days before the start date The deposit, plus 50% of the balance Fewer than 60 days before the start date 100% of the trip price
Inside 60 days, logistics are locked in and a place is very hard to fill, which is why the charge is the full price at that point.
Where you have already paid more than the cancellation charge, we refund the difference. Where you have paid less — because your balance was not yet due — the shortfall remains payable, though we will always look at the circumstances before we ask for it.
Refunds under this section carry a 5% processing fee, deducted from the amount refunded. That covers the card and banking costs we can't recover on a refund, plus the administrative work involved. It doesn't apply when we're the ones cancelling — see section 3.2.
We strongly recommend travel insurance that includes cancellation cover, in case you need to withdraw for personal, medical or logistical reasons.
3.2 If We Cancel
We may cancel a trip. If we do, we'll refund everything you've paid us in full, and the processing fee in section 3.1 doesn't apply — where the cancellation is ours, we absorb that cost.
Except where safety or a Force Majeure event requires it, we won't cancel a departure within 60 days of its start date, and we'll confirm by that point that a trip is going ahead.
Please don't book non-refundable flights until we've confirmed your departure is running. We can't cover flights, and this is the single most common way guests end up out of pocket.
Most expeditions need a minimum number of participants to run — typically three or four, though it varies by trip. Where a minimum applies, it's stated on the listing, and that figure is the one that counts. If it isn't met we may cancel, reschedule, or offer you the option of going ahead on revised terms.
Where a cancellation comes out of a Force Majeure event, section 3.3 applies instead of this section.
We're not liable for non-refundable costs you've incurred outside our services — flights, travel insurance, accommodation, visas, vaccinations, gear, time booked off work or other third party costs. Our total liability where we cancel is limited to what you've paid us directly. It's one of the reasons we require travel insurance.
3.3 Force Majeure
Some things are outside anyone's control — natural disasters and extreme weather, government action or restrictions, pandemics, civil unrest, wildlife authority closures, marine or aviation restrictions, or mechanical and transport failures.
Where one of these prevents or delays a trip, we're not liable for the failure or the delay. We'll let you know as soon as we reasonably can and offer one of the following, at our discretion: a rescheduled trip of equivalent value, a credit towards a future trip, or a refund of what you've paid us less any costs already committed on your behalf and not recoverable.
We're not liable for indirect or consequential losses in these circumstances, including flights, accommodation, visas or anything else booked independently. Travel insurance is the right mechanism for recovering those, which is why we require it.
3.4 Unused Services and Leaving Early
No refund or credit is due for any part of a trip you choose not to use — boat sessions, meals, nights of accommodation, land activities or transfers — whether because you decide not to take part, arrive late, or leave early. This doesn't apply where we failed to provide something for a reason within our control; that's dealt with in sections 7.4 and 8.1.
If you leave a trip before it ends, for any reason, you're responsible for your own onward travel, accommodation and associated costs from that point, and no refund is due for the remainder.
3.5 Refund Timing
Refunds, where they apply, are processed within 30 days of the cancellation, to the payment method you originally used and in the currency you paid in.
4. Required Insurance
Travel insurance is mandatory for every participant, as a condition of booking. At minimum it needs to cover:
Water activities — freediving, snorkelling, and scuba diving if your trip includes it
Hiking and outdoor activities
Emergency evacuation and medical treatment
Trip interruption and cancellation cover is optional but strongly recommended.
Please bring a copy of your policy — printed, or saved offline on your phone — and give it to your guide on arrival. It isn't a condition of participation, but here's why we ask: in an emergency, in a remote place, your policy details are what let us arrange evacuation or treatment on your behalf. Without them our ability to help is seriously limited, and we can't take responsibility for delays that follow.
We don't collect or verify policies in advance. Making sure your cover is active, adequate and accessible for the whole trip is on you, and any medical or emergency costs are yours.
5. Health and Fitness
You should be in good physical and mental health to take part. Our trips involve full days on small boats and, on some trips, hiking and walking on uneven ground.
Swimming and in-water ability. Our trips are built around in-water encounters in open ocean. You must be a competent, confident swimmer, able to swim at least 300 metres unaided in open water including in choppy conditions, and comfortable getting in and out of a small boat at sea. Any additional requirement on a listing — freediving experience, breath-hold competency, scuba certification — applies as well. If you're not a confident open-water swimmer, tell us before you book. Our guides may ask you to stay on the boat or within a defined area if conditions or your ability make that the safer course.
Emergency contact and medical authority. You'll give us an emergency contact before the trip. If you're injured or unwell and unable to make decisions for yourself, you authorise us to arrange the treatment, evacuation or transport we reasonably consider necessary and to share the information needed to do it. The cost is yours, which is why insurance is a condition of booking.
Please tell us before booking about any medical condition, disability, physical limitation, allergy or dietary requirement that might be relevant. If you're unsure whether a trip is right for you, talk to us or check with your doctor.
Please note: not disclosing something relevant may mean we can't let you take part, without refund, particularly where there's a safety concern. In some cases we may ask for a doctor's note, or suggest sitting out a particular activity. We reserve the right to exclude any participant from any activity on safety grounds, without refund for activities missed, and we'll always default to the call of our in-water and on-site guides.
Food and dietary preferences. Meals on our trips are often cooked by local families and partners in remote places where substitutions and specialist ingredients simply aren't available. We'll always pass your requirements on and make a genuine effort, but we can't guarantee that every dietary preference can be accommodated.
Allergies. Allergies we treat separately. Tell us about any allergy before you book; where we don't believe we can cater for it safely in that location we'll say so and decline the booking rather than take the risk — the honest answer when the nearest hospital is hours away. If you carry an adrenaline auto-injector or other emergency medication, bring it, keep it with you, and show your guide where it is and how to use it on day one.
6. Minimum Age
Participants must be at least 19 years old, in line with the age of majority in British Columbia, Canada.
We may consider someone under 19 on a case-by-case basis, at our sole discretion. Where we do, a parent or legal guardian must be on the trip for its full duration, must complete all documentation on the young person's behalf, and must agree in writing to indemnify us in respect of any claim brought by or on behalf of that participant. We reserve the right to decline participation, without refund, where suitable arrangements can't be confirmed before departure.
You should know that under BC law a parent cannot give up a child's own legal claim. We are open about that rather than pretending otherwise, and it's the reason we take under-19s only rarely and only where we're confident the trip suits them.
Trips run under the Expedition Laboratory are 19 and over with no exceptions, and accompanied minors are not permitted.
7. Risk, Liability and Third Parties
7.1 Risk
Our trips happen in remote, dynamic places, often on the ocean and a long way from emergency services. The risks are real and include, among other things: marine and in-water activity, boat travel, physical exertion, close encounters with wild animals, hiking and walking on uneven or coastal ground, road and small-boat transfers, visits to villages and cultural sites, food prepared in remote locations, and limited access to medical care.
By booking you acknowledge and voluntarily assume those risks. On your own behalf and on behalf of your heirs, executors, administrators, next of kin and assigns, you release One Xpeditions Inc., together with its directors, employees, guides, contractors, agents and affiliated companies, from liability for injury, illness, death, loss or damage arising from your participation, including where caused by their negligence. This release does not apply to gross negligence or wilful misconduct. One Xpeditions holds the benefit of this release for each of those people and companies so that each can rely on it. Nothing here limits any statutory rights you have as a consumer, or any liability that can't be excluded by law.
You'll be asked to agree to our Waiver of Liability and Hold Harmless Agreement before any payment is taken, and on some trips to sign a copy on arrival. Where a participant hasn't completed the waiver we may decline participation, and section 3.1 applies.
7.2 Third Party Operators
We act as an expedition organiser and coordinator. The boat operators, captains, guides, drivers, accommodation providers and activity operators on the ground are independent third parties we select and engage on your behalf.
We take reasonable care choosing and engaging them. We're not liable for their independent acts, omissions or negligence, or for loss caused by them rather than by us, except where liability can't be excluded by law.
Where a third party's own terms, conditions of carriage or waivers apply to part of your trip, those apply to that part in addition to these Terms.
This section covers the suppliers we engage to deliver a trip we operate. Trips operated and sold by a partner brand are dealt with in section 1 — these Terms don't apply to those at all.
7.3 Limit of Liability
For any claim arising from a trip other than a claim for personal injury or death, our maximum liability won't exceed the total trip fee you've paid us.
This cap does not apply to claims for personal injury or death, to gross negligence or wilful misconduct, or to any liability that cannot be limited by law.
7.4 Scope of Remedies
Where a specific element of a trip isn't provided, or differs materially from how it was described on the listing, any remedy is limited to the value of that element as a fair proportion of the total trip price. Where an element goes to the central purpose of the trip — the boat days and in-water sessions committed to in section 8.1 — that proportion is assessed against the trip as a whole rather than against a line item.
One element differing from its description doesn't entitle you to a refund of, or a reduction in, the rest of the trip fee for the parts that were delivered as described.
Where we provide a substitute, an upgrade or another remedy at no extra charge, that's taken into account in working out whether anything further is due.
This section is subject to section 7.3 and doesn't limit any statutory rights you have as a consumer.
8. Changes to Your Trip
8.1 Itineraries
All itineraries are provisional. We plan carefully and we try not to change things, but we reserve the right to adjust the itinerary, accommodation, guides, boats or trip leaders where we need to — for weather and ocean conditions, wildlife behaviour, safety, logistics, regulatory change or third party disruption.
We'll always aim to preserve the spirit and quality of the trip and we'll tell you clearly if something changes. Minor adjustments of this kind don't entitle you to a refund.
Conditions in the field may require changes to keep things safe and worthwhile. Your guide will keep you informed and make the best call in real time. Thanks for staying flexible — it's part of the adventure.
Where local rules limit how many people can be in the water at once, in-water time is rotated through the group. The order, timing and length of each session are managed by your guide and captain, in line with those rules and with how the animals are behaving, and aren't guaranteed to be equal between participants on any given day. See section 14.
Land activities and excursions described on a listing are indicative — their number, order and content may vary with weather, tides, community availability and local circumstances.
What we schedule, and what happens when the sea says no. Each listing states the number of nights, boat days and in-water sessions we've scheduled. That's what we plan, pay for and will always work to deliver.
Weather, swell and regulation cost expeditions days on the water — it happens somewhere most seasons and it's the nature of this work. Where a session is lost for those reasons no refund is due; instead we put the time to use with an alternative activity, usually on land, and get back out as soon as conditions allow. Our own boat operators hold us to the same terms.
If we make a significant change. Most changes are minor and we absorb them. Occasionally a change is significant and within our control: a change of destination or region, a change to the primary species the trip is built around, or a move to accommodation of a materially lower standard than described.
Where that happens, we'll tell you as soon as we can and you can choose to:
accept the change;
transfer to another departure, where one is available, with any price difference settled either way; or
cancel and receive a full refund of everything you have paid us, without the processing fee in section 3.1.
Let us know which you'd like within 14 days of our notice. If we don't hear from you, we'll assume you're accepting the change and we'll carry on planning your trip.
8.2 Accommodation and Rooms
Accommodation is as described on the listing for your trip. Unless the listing says otherwise, participants share rooms.
Room types, bed configurations and bathroom arrangements are indicative and aren't guaranteed. Actual set-ups may differ from photographs and vary between rooms in the same property — we work in remote places where accommodation isn't standardised.
Where you've booked a shared room, we share rooms between guests of the same gender, based on how you identify, unless everyone concerned agrees otherwise. Beyond that we allocate rooms and roommates at our discretion, taking into account group composition and anything you've told us. Rooms differ, and participants on the same trip may be accommodated differently. Allocation isn't determined by price paid or by previous travel with us.
Single supplements are offered on some trips in limited numbers, depending on the gender balance of the group and our staffing needs. Where one is available it can be bought at the rate shown when you book; where it isn't shown, it isn't available for that departure. If a single frees up later we'll offer it to anyone who wants it, and an unoccupied single may be assigned at our discretion.
We may change room allocations at any time, including during a trip. If you've paid a single supplement and we can't provide equivalent single accommodation for reasons beyond our control, we'll refund that supplement in full; no further compensation is due.
Occasionally something unforeseen means changing lodging altogether. We'll find a suitable alternative and tell you straight. Substitutions aren't grounds for a refund, and nor are changes you ask for or make yourself during a trip.
If accommodation matters to you, raise it before you book and we'll tell you honestly what to expect.
8.3 Transfers and Name Changes
Deposits and bookings are non-transferable.
We may, at our sole discretion, allow a booking to move to another person. Where we agree, it's conditional on the incoming participant completing our application, meeting the requirements for that trip, accepting these Terms and the waiver, and covering any supplier or administrative costs the change creates. Agreeing to one transfer doesn't oblige us to agree to another.
9. Your Responsibility as a Guest
Come prepared, and approach the trip with curiosity, cooperation and respect — for the group, the wildlife, and the communities hosting us. Please follow safety instructions from our team and from third party guides throughout. Our trips are small and immersive and they work on a shared sense of responsibility within the group.
Where someone's behaviour endangers themselves or others, ignores safety instructions, breaches permit conditions or local law, harms or disturbs wildlife, or seriously disrupts the trip for everyone else, we may remove them from an activity or from the expedition. If that happens no refund is due and the participant covers their own onward travel and costs from that point — though we'll get them safely to the nearest town first.
We'll use this reasonably and proportionately, and only where the behaviour is serious or has continued after being raised. Decisions made in the field on safety or wildlife grounds are final. We hope it never comes to this, and it very rarely does.
10. Required Gear
Unless a listing says otherwise, bring your own mask, fins, snorkel, wetsuit and any other relevant gear.
Some trips have limited rental or loaner equipment, but it isn't guaranteed and needs to be requested ahead of time.
We're not responsible for personal gear that's lost or damaged, including cameras and underwater housings, except where the loss or damage is caused by our negligence.
11. Wildlife
Wildlife is wild, and nature experiences are never guaranteed.
We schedule trips around the best possible windows for encounters, and we work hard at it — but no sighting, interaction, specific species, behaviour or photographic opportunity can be guaranteed. Weather, sea conditions, migration patterns and animal behaviour all affect what happens.
Taking part means accepting that uncertainty. A lack of sightings isn't grounds for a refund or compensation — except where it results from our failing to operate the trip as described on the listing.
12. Wildlife Interaction
Every interaction with marine life has to be respectful and non-intrusive. Behaviour that disturbs, pursues, chases, pressures or otherwise changes an animal's natural behaviour — deliberately or not — isn't acceptable. We reserve the right to restrict or end in-water activity immediately where we see it, without refund.
13. Equipment and Technical Compliance
Participants — including guests, photographers, videographers and production teams — are responsible for making sure their own equipment complies with local law and permit conditions. That includes cameras, drones, propulsion devices, lighting and diving apparatus.
We don't take responsibility for verifying whether your equipment is legal or compliant, and we reserve the right to restrict the use of anything we consider unsafe, non-compliant or disruptive to wildlife.
We're happy to share what we know from experience in the field, and we'll tell you if we think something will be a problem. But we aren't the regulator, rules change, and verifying that your own equipment complies remains your responsibility.
14. Regulations and Permits
The rules are set by others. Regulations covering in-water wildlife interaction, group sizes, session lengths, vessel operation and site access are made and enforced by governments and local authorities. They can change at short notice, including while a trip is running, and are applied differently at different sites and times. We don't control any of it. Where regulations require it, the captain of the vessel has the final say on how many people enter the water, when, and for how long, and we defer to that in every case.
Changes arising from regulation or its enforcement — to rotation, session numbers or length, permitted activities, equipment or site access — aren't grounds for a refund or compensation. We'll always work to limit the impact and deliver as much of the intended experience as the rules allow.
15. Before and After Your Trip
You're responsible for your own flights, and for lodging and transfers either side of the trip unless the listing includes them.
You're also responsible for holding a valid passport and any visas, permits, vaccinations or other documentation needed for the countries on your itinerary, and for meeting airline requirements. These vary by trip and nationality and can change at short notice — where something specific is needed we'll say so on the listing, but checking your own situation is on you. If you're denied boarding, entry or participation because you don't hold the right documentation, we treat it as a cancellation by you and section 3.1 applies.
Plan with a bit of margin, and if you want a hand with the logistics just ask.
16. Photography and Media
We'd love to share images from your trip, and we ask for your permission separately when you book rather than assuming it.
Where you give that permission, you agree that we may use photographs and video taken by our team or affiliated photographers during the trip on our website, in newsletters, on social media and in editorial and promotional material. You can withdraw that permission at any time by telling us in writing, and we'll stop using the material going forward — though we can't always recall something already printed or published by a third party.
Images you take yourself are yours. We don't claim any rights over your own photographs or footage. What we ask is that you don't use images or video that we have provided to you for commercial purposes without our written permission.
Some trips carry specific restrictions on publishing locations or other details. Where that applies we'll tell you before you book, and those restrictions form part of your agreement with us.
17. If Something Goes Wrong
We'd far rather fix something while you're still with us than hear about it afterwards.
How to reach us in writing. Wherever these Terms ask you to contact us in writing, you can do it by email — including by replying to any email we've sent about your booking — or through the contact form on our website. Either counts as notice.
On the trip. If something isn't as you expected, tell your guide or expedition leader as soon as it comes up and we'll do everything reasonable to sort it there and then. If you think it's serious, or raising it with your guide hasn't fixed it, put it in writing to us during the trip as well, so our team leadership can act while there's still time.
Once it's resolved. Where we offer a remedy and you accept it, that issue is treated as resolved. This doesn't apply to any claim for personal injury, and it doesn't stop you raising something later if the remedy turns out not to have worked.
Time limit. Any claim about the quality or delivery of a trip has to reach us in writing within 30 days of the trip end date, while people still remember it. Claims not raised in that window are waived, unless you genuinely weren't able to. This does not apply to claims for personal injury or death, and nothing in it shortens any limitation period that applies to you by law.
Before disputing a payment, see section 2.6.
Nothing in these Terms limits your statutory rights as a consumer under BC or Canadian law.
18. Your Data
We collect and store your personal information in line with British Columbia's Personal Information Protection Act and Canada's PIPEDA. Our full privacy policy is on our website and sets out the detail.
We never sell your information. We share it only where it's needed to run your booking or our business — with the boat operators, accommodation providers, guides and local partners running your trip, and with the service providers we use for our website, payments, invoicing and email. They get only what they need.
We use it to manage your booking, keep in touch about your trip, and — where you've opted in — send occasional updates about future expeditions. You can unsubscribe any time, and you can ask to see or correct your information by contacting us (see section 17).
19. Severability
If any part of these Terms turns out to be unenforceable, the rest carries on in full force.
20. Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada.
Any dispute arising from these Terms or from your trip may be brought in the courts of British Columbia. Nothing here prevents either party bringing proceedings in another jurisdiction where the law allows, and nothing here removes any right you may have to bring proceedings where you live.
We may bring proceedings to recover amounts due under these Terms in the courts of the place where you live.
21. Accepting These Terms
By completing a booking, making a payment, or otherwise confirming your participation, you're confirming that you've read these Terms in full, understood them, and agree to be bound by them.
Acceptance is confirmed by ticking the acceptance box when you sign up, before any payment is taken, and again by paying an invoice that refers to these Terms.
A copy of these Terms is provided when you book, linked on every invoice and sign-up page, and available on our website at all times.
22. Updates to These Terms
We may update or change these Terms at any time. Changes apply to bookings made from the date they're published on our website. Bookings already confirmed stay governed by the version of these Terms in effect when they were made, unless we agree otherwise in writing.
These Terms are Version 2026.1, effective 20 August 2026.
23. The Whole Agreement
These Terms, together with the waiver, the details published on the listing you booked, and your booking confirmation, make up the entire agreement between you and One Xpeditions Inc.
No statement, description, assurance or answer from any guide, crew member, employee, partner, agent or representative of One Xpeditions — by WhatsApp, email, social media, phone or in conversation — changes, adds to or overrides these Terms, the listing, or your booking confirmation. Where something you've been told differs from those documents, those documents govern.
Any change to this agreement is only effective if a director of One Xpeditions Inc. confirms it to you in writing.
We'll always try to answer your questions accurately and helpfully. Where a question is about what's included, what the accommodation is, or how cancellations work, please rely on the listing and on these Terms — and if anything there is unclear, ask and we'll clarify it in writing.
Version 2026.1 — One Xpeditions Inc.